ERP Implementation Services in Canada

Big0 delivers comprehensive ERP implementation services tailored to Canada's unique business environment, helping organizations across all industries optimize operations through enterprise resource planning systems. Our ERP expertise spans SAP, Oracle, Microsoft Dynamics 365, and industry-specific platforms, all configured for Canadian regulatory requirements, accounting standards, and business practices.

With ERP implementation teams in Toronto, Vancouver, Calgary, Montreal, and Ottawa, we understand the complexities of Canadian business: HST/GST/PST tax management, Canadian accounting standards (ASPE, IFRS), payroll compliance (CPP, EI, provincial regulations), bilingual requirements for Quebec, and industry-specific regulations across financial services, manufacturing, natural resources, and retail.

Why Canadian Organizations Choose Big0 for ERP Implementation

Canadian Compliance Expertise Deep knowledge of Canadian business requirements including HST/GST/PST configuration, Canadian payroll (CPP, EI, ROE, T4, provincial taxes), Canadian banking integration (EFT, wire transfers), bilingual ERP for Quebec operations, and IFRS and ASPE accounting standards.

Industry-Specific ERP Experience Specialized implementation experience across Canadian industries including manufacturing and distribution, oil & gas and natural resources, retail and e-commerce, construction and engineering, healthcare and life sciences, and professional services.

Full Lifecycle Implementation End-to-end ERP services from planning through optimization including needs assessment and ERP selection, implementation and customization, data migration and integration, training and change management, and ongoing support and optimization.

Proven Canadian Success Track record of successful ERP implementations across Canada with on-time, on-budget delivery, minimal business disruption, high user adoption, and measurable ROI.

Comprehensive ERP Implementation Services

SAP Implementation

SAP S/4HANA Next-generation SAP ERP with in-memory computing including cloud (SAP S/4HANA Cloud) or on-premise deployment, financial management (FI/CO), materials management (MM), sales and distribution (SD), production planning (PP), quality management (QM), and plant maintenance (PM).

SAP Business One ERP for small and medium-sized businesses including financial management, sales and customer management, purchasing and inventory, production and MRP, service management, and reporting and analytics.

SAP SuccessFactors Cloud-based human capital management including employee central (core HR), recruiting and onboarding, performance and goals, learning management, compensation management, and Canadian payroll integration.

SAP Ariba Procurement and supply chain collaboration including sourcing and procurement, supplier management, contract management, and spend analysis.

Canadian SAP Capabilities: - Canadian tax configuration (HST/GST/PST by province) - Canadian payroll (integrated or third-party like Ceridian) - Canadian banking formats (EFT, wire transfers) - Bilingual interface (English/French) - IFRS and ASPE reporting

Microsoft Dynamics 365 Implementation

Dynamics 365 Finance Financial management and operations including general ledger and financial reporting, accounts payable and receivable, cash and bank management, budgeting and forecasting, fixed assets, and cost accounting.

Dynamics 365 Supply Chain Management End-to-end supply chain optimization including inventory management, warehouse management, procurement and sourcing, production control, master planning, and transportation management.

Dynamics 365 Business Central All-in-one business management for SMBs including financial management, sales and service, project management, operations and supply chain, and manufacturing.

Dynamics 365 Customer Engagement CRM and customer engagement including sales automation, customer service, field service, marketing automation, and project service automation.

Canadian Dynamics Capabilities: - Canadian tax engine (Avalara integration common) - Payroll (often Ceridian Dayforce or ADP integrated) - Canadian banking (EFT file formats) - Provincial compliance (Quebec language laws) - Industry accelerators (retail, manufacturing, etc.)

Oracle ERP Implementation

Oracle Cloud ERP (Fusion) Modern cloud-based ERP platform including financial management, procurement, project management, risk management, EPM (Enterprise Performance Management), and supply chain management.

Oracle E-Business Suite Comprehensive on-premise ERP suite including Oracle Financials, Oracle Supply Chain, Oracle Manufacturing, Oracle Human Resources, and Oracle Projects.

Oracle NetSuite Cloud ERP for growing businesses including financial management, order management, inventory management, e-commerce integration, and CRM.

Oracle JD Edwards ERP for manufacturing and distribution including financial management, manufacturing, distribution, project management, and asset lifecycle management.

Canadian Oracle Capabilities: - Localization for Canadian tax and compliance - Canadian payroll (often Oracle HCM or third-party) - Multi-currency and Canadian banking - IFRS reporting - French language support

Industry-Specific ERP Solutions

Infor CloudSuite Industry-focused cloud ERP including CloudSuite Industrial (manufacturing), CloudSuite Distribution, CloudSuite Fashion, CloudSuite Healthcare, and CloudSuite Automotive.

Epicor ERP Manufacturing and distribution ERP including Epicor Kinetic (cloud ERP), industry solutions (automotive, aerospace, metals), manufacturing execution, and supply chain management.

Sage ERP Solutions for small to mid-market including Sage Intacct (cloud financials), Sage 100 and 300 (distribution, manufacturing), and Sage X3 (enterprise).

IFS Applications Enterprise ERP for asset-intensive industries including service management, asset management, manufacturing, supply chain, and projects.

ERP Implementation by Industry

Manufacturing ERP

Discrete Manufacturing For assembly-based manufacturers including bill of materials (BOM) management, MRP and production planning, shop floor control, quality management, engineering change orders, and production scheduling.

Process Manufacturing For formula-based production including recipe and formula management, batch processing, quality control (sampling, testing), lot traceability, shelf life management, and compliance (food safety, pharmaceuticals).

Mixed-Mode Manufacturing Combining discrete and process including flexible production modes, configure-to-order capabilities, variant configuration, and co-products/by-products.

Canadian Manufacturing Focus: - Automotive parts (MMOG/LE, IATF compliance) - Aerospace (AS9100 compliance) - Food and beverage (CFIA, HACCP) - Pharmaceutical (Health Canada GMP) - Wood products and forestry

Distribution & Wholesale ERP

Wholesale Distribution Multi-channel distribution management including inventory optimization, warehouse management, purchasing and vendor management, order management, logistics and transportation, and customer portals.

Multi-Location Management Managing multiple warehouses and DCs including inter-company transfers, centralized purchasing, distributed inventory, allocation and replenishment, and consolidated reporting.

Import/Export Cross-border distribution including customs and duty management, landed cost calculation, currency management, international compliance, and integration with customs brokers.

Canadian Distribution Focus: - NAFTA/USMCA compliance - Canada-US cross-border - Bilingual capabilities (Quebec) - Provincial tax variations - Canadian shipping (Canada Post, Purolator)

Oil & Gas and Natural Resources

Upstream (Exploration & Production) E&P focused ERP including joint interest billing (JIB), revenue distribution, well cost accounting, land management, and production accounting.

Midstream Pipeline and storage operations including asset management, pipeline accounting, tariff management, contract management, and regulatory reporting.

Oilfield Services Service company operations including job costing, equipment tracking, field ticketing, time and materials billing, and mobile workforce management.

Mining Mine operations management including mine planning integration, ore tracking and processing, equipment maintenance, inventory management, and commodity management.

Canadian Resources Focus: - Canadian royalty calculations - Provincial regulations (Alberta, BC, Saskatchewan) - Integration with oil & gas software (P2, Quorum, etc.) - COGE (Canadian Oil and Gas Evaluation) handbook - Environmental compliance reporting

Retail & E-commerce ERP

Omnichannel Retail Unified commerce platform including point of sale (POS) integration, e-commerce integration, inventory visibility, order management (BOPIS, ship-from-store), customer loyalty, and merchandising.

Franchise Management Multi-location retail including franchise billing and royalties, centralized purchasing, distributed inventory, franchise portal, and consolidated reporting.

Fashion & Apparel Industry-specific capabilities including size and color matrices, season and collection management, PLM integration, markdown optimization, and allocation and replenishment.

Canadian Retail Focus: - HST/GST/PST at POS - Bilingual labeling (French requirements) - Canadian e-commerce integration (Shopify, etc.) - Canadian payment processors (Moneris, etc.) - Seasonal inventory (winter apparel, etc.)

Construction & Engineering

Project-Based ERP Construction project management including project costing and billing, contract management, subcontractor management, equipment tracking, change order management, and progress billing.

Job Costing Detailed project cost tracking including labor, materials, equipment, subcontractors, burden and overhead, work-in-progress (WIP), and earned value management.

Estimating & Bidding Pre-construction capabilities including cost estimating, bid management, takeoff integration, proposal generation, and historical cost database.

Canadian Construction Focus: - Lien legislation (provincial variations) - Holdback management - WCB reporting (provincial workers' comp) - CCA (Canadian Construction Association) formats - Construction accounting (percentage of completion)

Professional Services

Project Services Automation (PSA) Services delivery optimization including resource planning and scheduling, time and expense tracking, project accounting, billing and revenue recognition, resource utilization, and project profitability.

Practice Management Professional services firms including matter management (legal), client relationship management, document management, trust accounting (legal), and compliance and reporting.

Consulting Services Consulting firm operations including engagement management, knowledge management, proposal management, subcontractor management, and consultant portals.

Canadian Professional Services Focus: - Canadian tax regulations (GST/HST on services) - Provincial professional regulations - Bilingual capabilities (Quebec firms) - Multi-province operations - Time-based billing compliance

Canadian ERP Compliance & Localization

Canadian Tax Management

HST (Harmonized Sales Tax) Provinces with combined federal/provincial tax including Ontario (13%), New Brunswick (15%), Nova Scotia (15%), PEI (15%), and Newfoundland and Labrador (15%).

GST + PST Provinces with separate federal and provincial tax including British Columbia (5% GST + 7% PST), Saskatchewan (5% GST + 6% PST), Manitoba (5% GST + 7% PST), and Quebec (5% GST + 9.975% QST).

GST Only Alberta with federal GST only (5%).

Tax Configuration Requirements: - Customer location-based tax determination - Product/service taxability rules - Tax-exempt customers (status Indians, exports, etc.) - Input tax credit (ITC) tracking - Provincial tax remittance and reporting - Multiple tax jurisdictions in single transaction

Our Tax Configuration: Automated tax calculation by province and product, tax-exempt customer handling, ITC tracking and reporting, tax filing report generation, and integration with Avalara or Vertex for complex scenarios.

Canadian Payroll & HR

Federal Payroll Requirements: - CPP (Canada Pension Plan) deductions - EI (Employment Insurance) premiums - Federal income tax withholding - ROE (Record of Employment) generation - T4 and T4A slips - Pensionable and insurable earnings tracking

Provincial Payroll: - Provincial income tax withholding (varies by province) - Provincial programs (e.g., Quebec Parental Insurance Plan) - Workers' compensation (provincial WCB/WSIB) - Employer health tax (Ontario, BC, Manitoba, Quebec, Newfoundland) - Quebec-specific requirements (Revenu Québec)

HR Compliance: - Employment standards (provincial variations) - Vacation pay calculations - Statutory holiday pay - Overtime regulations - Termination and severance - French language requirements (Quebec)

Common ERP Payroll Approaches: - Integrated payroll (SAP Payroll, Oracle HCM) - Interfaced Canadian payroll (Ceridian Dayforce, ADP, Nethris) - We typically recommend specialized Canadian payroll systems interfaced to ERP

Canadian Accounting Standards

IFRS (International Financial Reporting Standards) Required for publicly accountable enterprises including Canadian publicly traded companies, financial institutions, and rate-regulated entities.

ASPE (Accounting Standards for Private Enterprises) Canadian-specific standards for private companies including simplified financial reporting, different measurement options, and reduced disclosure requirements.

PSAS (Public Sector Accounting Standards) For government and not-for-profit organizations.

ERP Financial Reporting: - Chart of accounts aligned with Canadian standards - Financial statement templates (IFRS or ASPE) - Note disclosure preparation - Multi-GAAP reporting where needed - Consolidation for corporate groups - Segment reporting

Canadian Banking & Payments

Electronic Funds Transfer (EFT) Canadian standard for electronic payments including CPA 005 format (vendor payments, payroll), direct deposit for employees, pre-authorized debits (PAD), and bank reconciliation.

Wire Transfers International and domestic wires including SWIFT for international, Large Value Transfer System (LVTS), real-time gross settlement (RTGS), and foreign exchange handling.

Payment Integration: - Major Canadian banks (RBC, TD, Scotiabank, BMO, CIBC) - Credit unions and regional banks - Positive pay for fraud prevention - Bank statement import and reconciliation - Multi-currency banking

Bilingual Requirements

Quebec Language Laws (Bill 101) Charter of the French Language requiring French as primary language for commercial software used in Quebec including French interface availability, French documentation, French as default language, and English as secondary option.

Bilingual ERP Implementation: - User interface in English and French - Reports in both languages - Master data in both languages (product descriptions, etc.) - French-first configuration for Quebec - Translation management processes - Training materials bilingual

Our ERP Implementation Methodology

1. Discovery & Assessment (4-6 Weeks)

Business Process Analysis Documenting current state processes including pain points and inefficiencies, compliance gaps, integration requirements, and improvement opportunities.

Requirements Gathering Defining future state requirements including functional requirements by module, technical and integration requirements, reporting and analytics needs, and compliance and regulatory requirements.

ERP Selection (if needed) Helping choose the right ERP platform including requirements matching, vendor demonstrations, cost-benefit analysis, risk assessment, and selection recommendation.

Project Planning Creating detailed implementation roadmap including project scope and timeline, resource allocation, budget and costs, risk mitigation, and governance structure.

2. Design & Configuration (8-12 Weeks)

Solution Design Defining how ERP will work including business process design, system architecture, data model design, integration architecture, security and access design, and reporting framework.

System Configuration Setting up the ERP system including organizational structure, chart of accounts, tax configuration, workflow and approvals, Canadian localization, and master data templates.

Customization & Development Building custom functionality including custom reports and dashboards, workflow enhancements, integration development (APIs, middleware), data migration tools, and custom forms and interfaces.

Testing Strategy Planning quality assurance including test scenarios and scripts, test data preparation, unit, integration, UAT planning, and performance testing.

3. Data Migration (6-10 Weeks)

Data Assessment Analyzing legacy data including data quality review, cleansing requirements, mapping specifications, conversion rules, and cutover planning.

Migration Development Building migration processes including extraction from legacy systems, transformation and cleansing, loading into new ERP, validation and reconciliation, and migration testing (multiple iterations).

Master Data Management Establishing data governance including master data standards, data stewardship, ongoing data quality, and change management processes.

4. Integration (8-12 Weeks)

System Integration Connecting ERP to other systems including e-commerce platforms, CRM systems, warehousing (WMS), manufacturing execution (MES), banking and payments, and third-party logistics (3PL).

API Development Building integration interfaces including RESTful APIs, SOAP web services, file-based integration (EDI, CSV), real-time vs. batch, and error handling and monitoring.

Integration Testing Validating all integrations including end-to-end process testing, error scenario testing, performance testing, and failover testing.

5. Testing & Validation (6-8 Weeks)

Unit Testing Testing individual components including configuration validation, custom development testing, report testing, and workflow testing.

Integration Testing Testing system interactions including end-to-end process flows, data flow validation, interface testing, and cross-module scenarios.

User Acceptance Testing Business user validation including UAT script execution, business scenario testing, compliance validation, and sign-off process.

Performance Testing Ensuring system scalability including load testing, stress testing, volume testing, and response time validation.

6. Training & Change Management (6-8 Weeks)

Training Program Development Creating training materials including role-based training manuals, quick reference guides, video tutorials, and sandbox environment for practice.

Training Delivery Educating users including train-the-trainer sessions, end-user training (by role), executive overview sessions, ongoing training resources, and post-go-live refresher training.

Change Management Supporting organizational change including stakeholder communication, resistance management, super-user program, feedback mechanisms, and adoption tracking.

7. Go-Live & Support (2-4 Weeks + Ongoing)

Go-Live Preparation Final preparations for launch including final data migration, production environment validation, security and access validation, backup and disaster recovery testing, and go-live readiness review.

Cutover & Launch Transitioning to new ERP including legacy system shutdown, production data migration, system validation, user communication, and monitoring and support.

Post-Go-Live Support Intensive support period including help desk and user support, issue triage and resolution, system monitoring, stabilization activities, and quick wins and optimizations.

Hypercare Period Extended support (4-8 weeks) including 24/7 support availability, rapid issue resolution, user coaching, system tuning, and transition to ongoing support.

8. Optimization & Continuous Improvement

Performance Optimization Improving system efficiency including process refinement, report optimization, workflow automation, integration enhancement, and user experience improvements.

Ongoing Enhancements Evolving the system including new feature implementation, compliance updates, system upgrades, additional module rollouts, and technology refresh.

ERP Services Across Canada

Toronto ERP Implementation

Canada's largest business center with diverse ERP needs across industries from financial services to manufacturing.

Key Industries: Financial services, manufacturing, retail, healthcare, professional services ERP Focus: SAP dominance in large enterprises, Dynamics 365 for mid-market, Oracle for specific industries Advantages: Largest talent pool, proximity to US headquarters, diverse industry expertise

Vancouver ERP Implementation

West coast business hub serving natural resources, trade, and technology companies.

Key Industries: Natural resources, international trade, real estate, technology, film/media ERP Focus: Resource sector ERP (JD Edwards, SAP), trade and logistics, cloud ERP adoption Advantages: Asia-Pacific time zone, trade gateway, natural resources expertise

Calgary ERP Implementation

Energy sector ERP hub with specialized expertise in oil & gas and resource industries.

Key Industries: Oil & gas, energy services, agriculture, construction, transportation ERP Focus: SAP for large energy companies, industry-specific ERP (P2, Quorum integration), JD Edwards Advantages: Energy sector expertise, resource industry knowledge, strong project management culture

Montreal ERP Implementation

Bilingual ERP expertise serving Quebec and francophone markets with unique requirements.

Key Industries: Aerospace, manufacturing, pharmaceuticals, gaming, retail ERP Focus: Bilingual ERP mandatory, SAP and Oracle presence, industry-specific solutions Advantages: Bilingual implementation teams, Quebec compliance expertise, lower costs, European connections

Ottawa ERP Implementation

Government and telecommunications ERP serving public sector and regulated industries.

Key Industries: Federal government, telecommunications, technology, professional services ERP Focus: SAP for government, Oracle (telecom), cloud ERP, government procurement compliance Advantages: Government sector expertise, security clearances, bilingual capabilities

Canadian ERP Success Stories

National Manufacturing Company - SAP S/4HANA

Challenge: Canadian manufacturer with 8 plants across Canada needed to replace disparate legacy systems with unified ERP, ensuring Canadian compliance and multi-plant visibility.

Solution: Implemented SAP S/4HANA Cloud with financial management (FI/CO), materials management, production planning, quality management, warehouse management, Canadian tax configuration (all provinces), Ceridian Dayforce payroll integration, and bilingual interface for Quebec plants.

Results: - Unified visibility across 8 plants - 30% reduction in inventory carrying costs - 99.5% on-time delivery (from 87%) - Real-time financial consolidation - Full Canadian tax compliance across all provinces - 18-month ROI

Oil & Gas Service Company - Microsoft Dynamics 365

Challenge: Alberta-based oilfield services company needed ERP to support rapid growth, replace QuickBooks, and integrate field operations with finance.

Solution: Implemented Dynamics 365 Finance & Supply Chain Management with project accounting and job costing, field service management, equipment tracking, integration with field ticketing system, Canadian payroll (ADP integration), Alberta-specific royalty and tax reporting, and mobile capabilities for field users.

Results: - Supported 3x revenue growth - 45% improvement in project margins (better costing) - Real-time field visibility - Accurate job costing and billing - Streamlined operations (eliminated duplicate entry) - Successfully audited by major oil company clients

Retail Chain - Oracle NetSuite

Challenge: Canadian retail chain with 45 stores needed cloud ERP to replace legacy system, support omnichannel retail, and manage complex Canadian tax.

Solution: Implemented Oracle NetSuite ERP with financial management, inventory management, order management (online and in-store), POS integration (Shopify POS), Canadian tax engine (Avalara integration), e-commerce integration (Shopify), and warehouse management.

Results: - Unified inventory across all channels - 99.9% tax calculation accuracy - 60% reduction in month-end close time - Real-time inventory visibility - Improved customer experience (BOPIS, ship-from-store) - Supported expansion to 60 stores

Quebec Pharmaceutical Manufacturer - SAP Business One

Challenge: Quebec pharmaceutical company needed bilingual ERP with FDA/Health Canada compliance, lot traceability, and quality management.

Solution: Implemented SAP Business One with French as primary language (English secondary), batch/lot management, quality management (QM), document management (GDP compliance), warehouse management, Quebec tax configuration (QST), and Health Canada regulatory reporting.

Results: - Full batch traceability (raw materials to finished goods) - Health Canada audit compliance - 40% reduction in quality documentation time - Bilingual compliance (Quebec requirements) - Improved inventory accuracy (99.8%) - Successful Health Canada inspections

ERP Implementation Pricing for Canada

Small Business ERP (10-25 Users)

CAD $75,000 - $250,000 - SAP Business One, Dynamics 365 Business Central, NetSuite - Core modules (finance, inventory, sales) - Canadian localization - Basic integrations (2-3 systems) - Data migration - Training and go-live support - Timeline: 4-6 months

Mid-Market ERP (25-100 Users)

CAD $250,000 - $750,000 - Dynamics 365, SAP S/4HANA Cloud, Oracle Cloud ERP - Multiple modules - Multi-location support - Complex Canadian requirements - Multiple integrations - Advanced reporting and analytics - Change management program - Timeline: 6-12 months

Enterprise ERP (100-500+ Users)

CAD $750,000 - $5,000,000+ - SAP S/4HANA, Oracle E-Business Suite/Cloud, Dynamics 365 - Enterprise-wide implementation - Multiple locations/countries - Complex customizations - Extensive integrations - Advanced analytics (BI/AI) - Multi-phase rollout - Timeline: 12-36+ months

ERP Module Add-Ons

CAD $50,000 - $300,000 per module - Additional ERP modules - Advanced warehouse management - Manufacturing execution - Advanced planning and scheduling - Business intelligence - E-commerce integration - Timeline: 3-6 months per module

Ongoing Support & Maintenance

CAD $2,000 - $50,000+/month - Help desk and user support - System administration - Minor enhancements - Compliance updates (tax rates, etc.) - System monitoring - Quarterly health checks - Pricing: 15-20% of implementation cost annually