Data Analytics Services Canada | Enterprise Business Intelligence & Advanced Analytics

Big0 delivers enterprise-grade data analytics and business intelligence services across Canada, helping organizations transform data into actionable insights while maintaining strict compliance with PIPEDA privacy regulations and industry-specific requirements. From Toronto's financial sector to Vancouver's tech ecosystem and Montreal's AI research community, we provide analytics solutions tailored to Canadian business needs, regulatory environments, and market dynamics.

Our Canadian analytics practice combines deep technical expertise with understanding of Canadian regulations including PIPEDA, OSFI requirements for financial institutions, provincial healthcare data regulations, and industry-specific compliance frameworks. Whether you're analyzing customer data, optimizing operations, forecasting market trends, or meeting regulatory reporting requirements, we deliver analytics that drive results while protecting Canadian data sovereignty.

Why Canadian Organizations Choose Big0 for Analytics

PIPEDA-Compliant Analytics Architecture

Privacy by Design for Data Analytics PIPEDA (Personal Information Protection and Electronic Documents Act) governs how private sector organizations collect, use, and disclose personal information. Our analytics solutions embed privacy protection throughout:

• Data Minimization: Collecting only data necessary for legitimate business purposes
• Purpose Limitation: Using data only for stated, consented purposes
• Anonymization and Pseudonymization: Protecting individual identities in analytics datasets
• Consent Management: Tracking and respecting user consent for data usage
• Data Retention: Automated deletion of data when no longer needed
• Access Controls: Role-based access to sensitive data with comprehensive audit trails

Cross-Border Data Transfer Compliance Many Canadian organizations work with international partners or use cloud services with data centers outside Canada. We design analytics architectures that:

• Comply with PIPEDA's cross-border data transfer requirements
• Implement Standard Contractual Clauses for EU data (GDPR compliance)
• Use Canadian data centers (AWS Canada Central, Azure Canada Central/East, GCP Montreal)
• Provide data residency guarantees for regulated industries
• Enable audit trails for cross-border data movements

Privacy Impact Assessments (PIAs) For government and healthcare analytics, we conduct comprehensive Privacy Impact Assessments:

• Identify privacy risks in proposed analytics systems
• Evaluate compliance with federal and provincial privacy legislation
• Recommend mitigation strategies and technical controls
• Document privacy safeguards for regulatory approval
• Support ongoing privacy monitoring and reporting

Financial Services Analytics (OSFI Compliance)

Regulatory Reporting for Canadian Financial Institutions The Office of the Superintendent of Financial Institutions (OSFI) requires extensive reporting from federally regulated banks, insurance companies, and pension funds. We build analytics systems for:

• Basel III Capital Adequacy: Risk-weighted asset calculations, capital ratio reporting
• Liquidity Coverage Ratio (LCR): Daily liquidity monitoring and reporting
• Stress Testing: Scenario analysis for capital planning and risk management
• IFRS 9: Expected Credit Loss (ECL) modeling for loan portfolios
• Anti-Money Laundering (AML): Transaction monitoring, suspicious activity detection

Risk Analytics for Canadian Banks Canada's Big Five banks and regional banks require sophisticated risk analytics:

• Credit Risk: Probability of default models, loss given default, exposure at default
• Market Risk: Value at Risk (VaR), stress testing, scenario analysis
• Operational Risk: Loss event databases, key risk indicators, risk appetite monitoring
• Model Risk Management: Model validation, back-testing, performance monitoring

Retail Banking Analytics Customer analytics for Canadian banking products:

• Customer Lifetime Value: Predicting long-term customer profitability
• Churn Prediction: Identifying customers at risk of leaving
• Product Recommendations: Next best product for cross-selling and upselling
• Mortgage Analytics: Prepayment modeling, renewal predictions
• RRSP/TFSA Analytics: Retirement savings behavior and optimization

Insurance Analytics For Canadian insurance companies (P&C, life, health):

• Actuarial Modeling: Mortality tables, morbidity rates, claim frequency/severity
• Pricing Optimization: Risk-based pricing for policies
• Claims Analytics: Fraud detection, claims prediction, reserve adequacy
• Distribution Analytics: Broker/agent performance, channel optimization
• IFRS 17 Compliance: Insurance contract liability measurement

Healthcare Analytics (Provincial Health Systems)

Provincial Health System Analytics Each Canadian province manages its own healthcare system with unique data requirements:

Ontario (OHIP): - Hospital Performance: Wait times, capacity utilization, patient flow optimization - Physician Billing: OHIP billing pattern analysis, fraud detection - Population Health: Chronic disease management, preventive care optimization - Drug Utilization: Ontario Drug Benefit program analytics

Quebec (RAMQ): - Bilingual Healthcare Analytics: French-language reporting and dashboards - CLSC Performance: Community health center analytics - Prescription Drug Insurance: Public plan (RAMQ) analytics

British Columbia (MSP): - Health Authority Analytics: Fraser Health, Vancouver Coastal Health performance - Mental Health and Addictions: Opioid crisis analytics, treatment outcomes - Surgical Wait Times: Tracking and optimization

Alberta (AHS): - Integrated Health System: Province-wide health analytics - Emergency Department Analytics: Wait times, triage optimization - Continuing Care: Long-term care and home care analytics

Privacy Compliance (PHIPA, HIA, PHIPAA) Healthcare analytics must comply with provincial health privacy legislation:

• Ontario PHIPA: Personal Health Information Protection Act compliance
• Alberta HIA: Health Information Act requirements
• Manitoba PHIPAA: Personal Health Information Act compliance
• De-identification Standards: Following Canadian privacy standards for health data
• Custodian Agreements: Proper data sharing agreements between health information custodians

Clinical Analytics Evidence-based healthcare improvement:

• Clinical Outcomes: Treatment effectiveness, patient outcomes, quality indicators
• Predictive Analytics: Readmission risk, sepsis prediction, deterioration alerts
• Resource Optimization: OR scheduling, bed management, staffing optimization
• Quality Improvement: Adverse event detection, clinical pathway optimization

Retail and E-commerce Analytics

Canadian Retail Market Analytics Understanding unique Canadian retail dynamics:

Seasonal Patterns: - Winter Impact: Heating costs, winter clothing, Christmas spending, February lulls - Back-to-School: Canadian timing (early September), provincial variations - Canadian Thanksgiving: October impact on Q4 planning - Victoria Day/Canada Day: Long weekend shopping patterns

Regional Differences: - Quebec: French-language marketing effectiveness, cultural preferences - Atlantic Canada: Smaller markets, seasonal tourism impact - Prairies: Agricultural economy influence, resource sector correlation - British Columbia: Asian market influence, sustainability preferences - Northern Territories: Remote shipping challenges, cost sensitivity

Cross-Border Shopping: - US Border Impact: Cross-border shopping propensity in border cities - Currency Exchange: CAD/USD impact on pricing and demand - Duty-Free and Cross-Border E-commerce: Understanding competitive dynamics

Canadian Retail Leaders Analytics Analytics for major Canadian retailers:

• Loblaws/Shoppers: Grocery and pharmacy analytics, PC Optimum loyalty program
• Canadian Tire: Automotive, sports, home goods seasonal patterns
• Hudson's Bay/Saks: Department store analytics, premium segment
• Metro/Sobeys: Regional grocery analytics, private label performance
• LCBO/SAQ: Government liquor retail analytics (Ontario, Quebec)

E-commerce Analytics Online retail analytics for Canadian market:

• Shopify Analytics: Custom analytics for Shopify-powered Canadian stores
• Amazon.ca Performance: Marketplace analytics, FBA optimization
• Fulfillment Analytics: Shipping costs across vast distances, regional warehousing
• Payment Analytics: Credit card vs. Interac, fraud patterns, payment success rates
• Mobile Commerce: Canadian mobile shopping behavior, app vs. mobile web

Customer Analytics Deep customer understanding:

• Segmentation: Demographic, behavioral, and psychographic segmentation
• Lifetime Value: Customer profitability across channels
• Basket Analysis: Product affinities, cross-sell opportunities
• Loyalty Program Analytics: PC Optimum, Air Miles, Triangle Rewards, Scene+
• Personalization: Product recommendations, dynamic pricing, targeted marketing

Analytics Services Across Canadian Cities

Toronto Data Analytics Services

Canada's Financial and Business Analytics Hub Toronto is Canada's financial capital and largest business center, driving demand for sophisticated analytics:

Financial Services Analytics: - Banking analytics for Big Five headquarters (TD, RBC, Scotiabank, BMO, CIBC) - Investment management analytics for Canadian pension funds - Insurance analytics for Manulife, Sun Life, Canada Life - Fintech analytics for Toronto's growing fintech sector

Enterprise Analytics: - CPG analytics for Canadian headquarters (Loblaw, Metro, Shoppers) - Telecom analytics for Rogers, Bell, Telus - Media and entertainment analytics (CBC, CTV, Rogers Media) - Real estate analytics for GTA development and property management

Technology and SaaS: - Product analytics for Toronto SaaS companies - User behavior analytics for Canadian tech startups - Marketing analytics for digital-first companies

Healthcare Analytics: - Hospital analytics (UHN, Sunnybrook, SickKids, Mount Sinai) - Ontario Health analytics and provincial health planning - Medical research analytics (research hospitals, universities)

Montreal Data Analytics Services

AI and Research Analytics Capital Montreal is a global AI research hub (Mila, CIFAR) with unique analytics needs:

AI and Machine Learning Analytics: - Model performance analytics and monitoring - Experiment tracking and ML operations - Research analytics for AI labs and institutes - Productionization of research models

French-Canadian Market Analytics: - Bilingual customer analytics (English/French behavior differences) - Quebec market segmentation and preferences - French-language NLP and sentiment analysis - Cultural analytics for Quebec-specific campaigns

Gaming and Entertainment: - Game analytics for Montreal's massive gaming sector (Ubisoft, Warner Bros., EA) - Player behavior analytics, monetization optimization - Live service analytics for games-as-a-service - Media production analytics for film/TV (Montreal is third-largest production center in North America)

Aerospace and Engineering: - Manufacturing analytics for Bombardier, CAE, Pratt & Whitney - Supply chain analytics for aerospace sector - Engineering data analytics and quality control

Vancouver Data Analytics Services

West Coast Technology and Resources Analytics Vancouver combines technology innovation with traditional resource industries:

Technology Sector Analytics: - Product analytics for Vancouver SaaS companies - Marketing analytics for digital agencies - E-commerce analytics for DTC brands - Mobile app analytics for BC tech companies

Film and Media Production: - Production analytics for BC's film industry - Content performance analytics for streaming services - Post-production workflow optimization

Real Estate and PropTech: - GVA real estate market analytics - Property management analytics - Real estate development feasibility analytics - Rental market analytics and pricing optimization

Resources and Sustainability: - Forestry analytics (sustainable harvesting, market dynamics) - Mining analytics (exploration, operations, commodity prices) - Clean technology analytics (solar, wind, EV, carbon tracking) - ESG analytics for sustainability reporting

Tourism and Hospitality: - Hotel and accommodation analytics (major tourism destination) - Cruise industry analytics (Canada Place departure point) - Restaurant and hospitality analytics

Analytics Services in Other Canadian Cities

Calgary and Edmonton: - Oil and Gas Analytics: Production optimization, commodity price analytics, drilling analytics - Energy Trading: Market analytics, price forecasting, risk management - Agriculture: Crop analytics, precision agriculture, commodity markets - Construction: Commercial real estate development analytics

Ottawa: - Government Analytics: Federal department program analytics, policy analytics - Defense and Security: Classified analytics for defense contractors - Telecommunications: Analytics for telecom R&D, network optimization - Technology: Analytics for Ottawa's substantial tech sector

Winnipeg: - Agriculture and Agribusiness: Grain analytics, farming operations, commodity trading - Transportation and Logistics: Rail analytics, distribution center optimization - Manufacturing: Operations analytics for manufacturing sector - Healthcare: Regional health analytics for Manitoba health system

Halifax and Atlantic Canada: - Maritime Industries: Shipping analytics, port operations, fisheries - Defense: Navy and defense contractor analytics - Tourism: Atlantic Canada tourism analytics - Energy: Offshore oil analytics, renewable energy (tidal, wind)

Advanced Analytics Capabilities

Predictive Analytics and Machine Learning

Customer Behavior Prediction - Churn Prediction: Identify customers likely to leave, enable retention campaigns - Lifetime Value Forecasting: Predict long-term customer profitability - Next Purchase Prediction: Anticipate what customers will buy next - Credit Risk Modeling: Predict loan default probability - Insurance Claim Prediction: Forecast claim likelihood and severity

Demand Forecasting - Retail Forecasting: SKU-level demand prediction accounting for Canadian seasonality - Energy Demand: Electricity/gas demand forecasting for Canadian utilities - Healthcare Demand: Patient volume forecasting, capacity planning - Staffing Optimization: Predictive scheduling based on forecasted demand

Anomaly Detection - Fraud Detection: Credit card fraud, insurance fraud, healthcare billing fraud - System Monitoring: IT infrastructure anomaly detection, performance issues - Quality Control: Manufacturing defect detection, process anomalies - Security: Cybersecurity threat detection, unusual access patterns

Prescriptive Analytics and Optimization

Price Optimization - Dynamic Pricing: Real-time price optimization based on demand, competition, inventory - Promotional Planning: Optimal discount levels, timing, and targeting - Revenue Management: Airline/hotel revenue optimization - Insurance Pricing: Risk-based pricing optimization

Supply Chain Optimization - Inventory Optimization: Minimize holding costs while maintaining service levels - Distribution Network Design: Optimal warehouse locations for Canadian geography - Route Optimization: Delivery route planning for urban and rural Canada - Supplier Selection: Optimal supplier mix for cost, quality, reliability

Resource Allocation - Marketing Budget Allocation: Optimal spend across channels, regions, campaigns - Staff Scheduling: Optimal staffing levels and schedules - Capital Allocation: Investment portfolio optimization - Hospital Resource Allocation: OR scheduling, bed allocation, staffing

Real-Time Analytics and Streaming

Real-Time Dashboards - Executive Dashboards: Real-time KPI monitoring for C-suite - Operational Dashboards: Live monitoring of business operations - Sales Dashboards: Real-time sales performance, pipeline tracking - Marketing Dashboards: Campaign performance, website analytics, conversion tracking

Event Stream Processing - Financial Trading: Real-time market data processing, algorithmic trading - Fraud Detection: Real-time transaction monitoring and fraud prevention - IoT Analytics: Sensor data processing for manufacturing, utilities, smart buildings - Web Analytics: Real-time visitor tracking, behavior analysis, personalization

Alerting and Monitoring - Business KPI Alerts: Automated alerts when metrics exceed thresholds - System Health Monitoring: IT infrastructure and application monitoring - Regulatory Threshold Alerts: Alerts for compliance threshold breaches - Operational Exceptions: Automated detection and notification of business exceptions

Analytics Technology Stack

Business Intelligence Platforms

Microsoft Power BI - Power BI Service: Cloud-based BI platform hosted in Canadian data centers - Power BI Premium: Dedicated capacity for large-scale deployments - Power BI Embedded: White-label analytics in customer applications - Bilingual Support: French and English dashboards and reports - Row-Level Security: PIPEDA-compliant data access controls - Canadian Power BI User Group: Active community in Toronto, Montreal, Vancouver

Tableau - Tableau Server: On-premises or cloud BI platform - Tableau Cloud: SaaS BI with Canadian data residency options - Tableau Prep: Data preparation and transformation - Advanced Analytics: Integration with R, Python for advanced analytics - Governance: Metadata management, lineage tracking, access controls

Looker (Google) - LookML: Code-based data modeling for consistency and governance - Embedded Analytics: White-label analytics for SaaS products - BigQuery Integration: Native integration with Google Cloud Platform - Version Control: Git-based version control for analytics development

Cloud Data Platforms

Canadian Data Center Options All major cloud providers offer Canadian data centers for data sovereignty:

AWS Canada (Central - Montreal): - Amazon Redshift for data warehousing - Amazon Athena for serverless analytics - Amazon QuickSight for BI - Amazon SageMaker for machine learning - AWS Lake Formation for data lakes

Azure Canada (Central - Toronto, East - Quebec): - Azure Synapse Analytics for data warehousing - Azure Data Factory for ETL/ELT - Azure Analysis Services for semantic models - Azure Machine Learning for ML - Power BI for visualization

Google Cloud Platform (Montreal): - BigQuery for serverless data warehousing - Dataflow for data processing - Dataproc for Spark and Hadoop - AI Platform for machine learning - Looker for BI

Snowflake (AWS Canada Central): - Multi-cloud data warehouse available in Canadian region - Data sharing with Canadian compliance - Secure data collaboration - Support for semi-structured data (JSON, Avro, Parquet)

Data Integration and ETL

Modern Data Integration - Fivetran: Automated data pipeline creation with Canadian data center support - Stitch: Singer-based data integration platform - Airbyte: Open-source data integration alternative - Talend: Enterprise data integration and data quality

Traditional ETL - Informatica: Enterprise ETL and data management - Microsoft SSIS: SQL Server Integration Services for Windows environments - IBM DataStage: Enterprise ETL for large organizations

Custom Data Pipelines - Apache Airflow: Workflow orchestration for custom data pipelines - Prefect: Modern Python-based workflow orchestration - Dagster: Data orchestration platform with strong testing - DBT (Data Build Tool): SQL-based transformation layer

Advanced Analytics and Machine Learning

Python Analytics Stack - Pandas: Data manipulation and analysis - NumPy: Numerical computing - Scikit-learn: Machine learning algorithms - TensorFlow/Keras: Deep learning - PyTorch: Deep learning research and production - Statsmodels: Statistical modeling

R for Statistical Analysis - Tidyverse: Modern R data manipulation (dplyr, ggplot2, tidyr) - Caret: Machine learning framework - Shiny: Interactive web applications for analytics - RMarkdown: Reproducible reports and dashboards

Spark for Big Data - PySpark: Python interface for Spark - Spark SQL: SQL interface for big data - Spark MLlib: Machine learning on Spark - Databricks: Managed Spark platform with Canadian deployment options

Canadian Industry-Specific Analytics

Manufacturing and Industrial Analytics

Automotive Analytics (Ontario automotive sector): - Production line optimization and quality control - Supply chain analytics for just-in-time manufacturing - Dealer network analytics and inventory optimization - Warranty analytics and quality issues

Aerospace Analytics (Montreal, Winnipeg): - Manufacturing quality analytics for aircraft production - Supply chain analytics for complex aerospace supply chains - Maintenance, repair, and operations (MRO) analytics - Engineering analytics for RD

Food and Beverage Production: - Quality control analytics for food safety - Production optimization for Canadian food manufacturers - Supply chain analytics from farm to retail - Compliance analytics for CFIA (Canadian Food Inspection Agency) regulations

Energy and Utilities Analytics

Oil and Gas Analytics (Alberta, Saskatchewan): - Production analytics for oil sands and conventional drilling - Commodity price forecasting and hedging analytics - Exploration analytics for new reserves - Pipeline analytics for TransCanada, Enbridge networks - ESG analytics for emissions and environmental compliance

Electricity and Utilities (Provincial utilities): - Hydro One, Hydro Quebec, BC Hydro: Demand forecasting, grid optimization - Smart Grid Analytics: Smart meter data analytics, demand response - Renewable Energy: Wind and solar production forecasting - Asset Management: Infrastructure maintenance and replacement optimization

Nuclear Energy (Ontario Power Generation): - Plant performance analytics and predictive maintenance - Safety analytics and regulatory compliance - Outage planning and optimization

Telecommunications Analytics

Major Canadian Carriers (Rogers, Bell, Telus): - Network Analytics: Tower performance, coverage optimization, capacity planning - Customer Analytics: Churn prediction, upsell/cross-sell, lifetime value - Marketing Analytics: Campaign effectiveness, attribution, ROI - Competitive Intelligence: Market share analytics, competitive benchmarking - 5G Analytics: Network performance, use case analytics, ROI

CRTC Compliance: - Regulatory reporting for Canadian Radio-television and Telecommunications Commission - Service quality metrics and monitoring - Coverage reporting (Canadian coverage requirements)

Transportation and Logistics Analytics

Canadian Railways (CN, CP): - Freight volume analytics and forecasting - Route optimization for transcontinental rail - Maintenance analytics for rail infrastructure - Commodity shipping analytics (grain, coal, containers)

Airline Analytics (Air Canada, WestJet): - Revenue management and dynamic pricing - Route profitability and network optimization - Customer analytics and loyalty programs (Aeroplan, WestJet Rewards) - Operational analytics (on-time performance, turnaround time)

Trucking and Distribution: - Route optimization for Canadian highway network - Cross-border logistics analytics (US-Canada trade) - Last-mile delivery optimization in urban and rural areas - Fleet analytics and maintenance prediction

Data Governance and Quality

Canadian Data Governance Framework

Data Privacy Governance - PIPEDA Compliance Program: Policies, procedures, training for personal information handling - Privacy by Design: Embedding privacy into system design and business practices - Data Breach Response: Procedures for mandatory breach notification to Privacy Commissioner - Cross-Border Data Transfer Governance: Approval processes, safeguards, documentation

Data Quality Management - Data Profiling: Automated assessment of data quality issues - Data Cleansing: Standardization, deduplication, error correction - Data Validation: Business rule validation, referential integrity checks - Master Data Management: Golden records for customers, products, locations

Metadata Management - Business Glossary: Consistent definitions of business terms across organization - Data Lineage: Tracking data from source to consumption - Impact Analysis: Understanding downstream effects of data changes - Data Catalog: Searchable inventory of available datasets

Regulatory Reporting and Compliance Analytics

Financial Sector Reporting - OSFI Reporting: Automated regulatory returns for banks, insurers, pension funds - FINTRAC Reporting: Suspicious transaction reporting, large cash transaction reporting - Securities Regulators: CSA (Canadian Securities Administrators), provincial regulators - Tax Reporting: CRA (Canada Revenue Agency) reporting requirements

Healthcare Reporting - Provincial Health Reporting: Hospital performance, wait times, quality indicators - CIHI Reporting: Canadian Institute for Health Information data submissions - Public Health Surveillance: Disease reporting, outbreak monitoring

Environmental Reporting - GHG Emissions: Greenhouse gas reporting for Environment and Climate Change Canada - Pollutant Release: National Pollutant Release Inventory (NPRI) reporting - ESG Reporting: Environmental, social, governance metrics for stakeholders

Success Stories: Canadian Analytics Projects

Major Canadian Bank Risk Analytics Platform

Challenge: One of Canada's Big Five banks needed a comprehensive risk analytics platform to meet OSFI requirements, including Basel III capital calculations, stress testing, and IFRS 9 expected credit loss modeling for their $500B+ loan portfolio.

Solution: Enterprise risk analytics platform built on Azure Canada Central:

• Real-time credit risk monitoring across retail, commercial, and corporate portfolios
• Automated OSFI regulatory reporting (Basel III RWA, LCR, NSFR)
• IFRS 9 ECL engine with 12-month and lifetime PD/LGD models
• Scenario analysis and stress testing framework
• Integration with 20+ source systems (core banking, trading systems, data warehouses)

Results: - 100% on-time OSFI regulatory submissions (previously had occasional delays) - 75% reduction in manual effort for regulatory reporting - Improved credit risk decision-making with daily portfolio monitoring - CAD $45M reduction in capital requirements through more accurate RWA calculations - Successful OSFI examination with no significant findings

National Retail Chain Customer Analytics Platform

Challenge: Major Canadian retailer with 500+ stores across all provinces needed unified customer analytics to compete with Amazon, understand regional differences, and optimize their loyalty program (15M+ members).

Solution: Comprehensive customer analytics on Snowflake (AWS Canada Central):

• Customer 360 view integrating POS, e-commerce, loyalty, and digital marketing data
• Predictive models: churn prediction, lifetime value, next purchase prediction
• Regional analytics highlighting Quebec vs. rest-of-Canada behavioral differences
• Personalization engine for targeted marketing and product recommendations
• A/B testing framework for website and marketing campaigns

Results: - 34% increase in marketing campaign ROI through improved targeting - 89% improvement in Quebec customer engagement (French-language personalization) - 41% increase in cross-category purchasing from recommendation engine - 12% reduction in customer churn through proactive retention - CAD $120M incremental revenue attributed to analytics initiatives in first year

Provincial Health Ministry Population Health Analytics

Challenge: Provincial health ministry needed to analyze healthcare utilization, chronic disease management, and health outcomes for 4M+ residents while complying with provincial health privacy legislation.

Solution: Secure health analytics platform with comprehensive privacy controls:

• Integration of hospital, physician, pharmacy, and lab data
• De-identification following Canadian privacy standards
• Population health dashboards for chronic disease prevalence and management
• Predictive models for high-risk patient identification
• Health system capacity planning and resource allocation
• PHIPA-compliant privacy controls and audit trails

Results: - Identified 45,000 high-risk diabetic patients for proactive intervention - 18% reduction in preventable hospital readmissions through targeted programs - Improved resource allocation saving CAD $85M annually - Real-time pandemic monitoring during COVID-19 - Successful privacy audit with zero findings - Evidence-based policy making for health ministry