Software Testing & QA Services Australia | Enterprise Quality Assurance

Big0 delivers world-class software testing and quality assurance services specifically designed for the Australian market. Our testing specialists understand the unique compliance requirements, security standards, and regulatory frameworks that govern Australian enterprises across finance, healthcare, government, and commercial sectors. With expertise in APRA CPS 234, Essential Eight, IRAP assessments, and WCAG 2.2 accessibility standards, we ensure your software meets the highest quality benchmarks while maintaining compliance with Australian regulations.

Our Australian-focused testing practice combines advanced automation frameworks, comprehensive security testing, and DevOps quality engineering to deliver software that performs flawlessly in production. Whether you're a financial institution requiring APRA compliance testing, a healthcare provider needing TGA medical device validation, or a government agency demanding security clearance capabilities, our testing team provides the rigorous quality assurance your mission-critical systems require.

The Australian Software Quality Landscape

Australia's digital economy demands exceptional software quality standards. With increasing cyber threats, stringent data protection regulations under the Privacy Act, and sector-specific compliance requirements from APRA, OAIC, and ACCC, Australian organizations cannot afford quality shortcuts. The Australian government's Essential Eight mitigation strategies and the Cyber Security Strategy 2020 have elevated security testing and vulnerability assessment to critical business priorities.

The Australian Signals Directorate's Information Security Manual (ISM) and IRAP assessment framework set rigorous standards for government software systems. Financial services organizations must comply with APRA CPS 234 on information security, requiring comprehensive testing of cyber resilience capabilities. Healthcare providers face TGA regulations for medical device software and My Health Record integration requirements. E-commerce platforms must ensure PCI DSS compliance and robust payment gateway testing.

Australian enterprises increasingly recognize that quality assurance extends beyond functional testing to encompass performance under Australian network conditions, accessibility compliance for inclusive digital services, and security testing aligned with Australian threat landscapes. Our testing services address these multifaceted quality dimensions with deep local expertise.

Compliance Testing for Australian Regulations

APRA CPS 234 Compliance Testing

For Australian financial institutions, APRA CPS 234 mandates comprehensive information security testing. Our compliance testing services verify:

Information Security Controls: Testing authentication systems, authorization frameworks, data encryption implementations, and access control mechanisms against APRA requirements.

Cyber Resilience Testing: Simulating cyber incidents, testing incident response procedures, validating business continuity plans, and assessing recovery capabilities under stress conditions.

Third-Party Vendor Testing: Assessing security controls of third-party service providers, testing API integrations, validating data protection in vendor relationships, and ensuring contractual compliance.

Continuous Monitoring Validation: Testing logging mechanisms, security information and event management (SIEM) systems, alerting procedures, and threat detection capabilities required by APRA standards.

Essential Eight Assessment and Testing

The Australian Cyber Security Centre's Essential Eight strategies require rigorous testing validation:

Application Control Testing: Verifying whitelisting implementations, testing application execution restrictions, validating permitted application updates, and assessing bypass prevention mechanisms.

Patch Management Verification: Testing patch deployment processes, validating patching timelines for critical vulnerabilities, assessing patch rollback capabilities, and ensuring minimal service disruption.

Multi-Factor Authentication Testing: Validating MFA implementations across all privileged access points, testing authentication factor strength, assessing MFA bypass prevention, and verifying user experience.

Application Hardening Assessment: Testing macro controls, validating web browser security configurations, assessing application attack surface reduction, and verifying secure development practices.

OAIC Privacy Act Compliance Testing

Australian Privacy Principles (APPs) require comprehensive privacy testing:

Data Protection Testing: Validating encryption of personal information, testing data masking implementations, assessing secure data transmission, and verifying data retention compliance.

Consent Management Testing: Testing consent collection mechanisms, validating withdrawal procedures, assessing consent audit trails, and ensuring regulatory compliance reporting.

Data Breach Response Testing: Simulating data breach scenarios, testing notification procedures to OAIC and affected individuals, validating breach containment capabilities, and assessing remediation effectiveness.

Cross-Border Data Flow Testing: Validating cross-border data transfer controls, testing geographic data residency enforcement, assessing international partner security, and ensuring APP 8 compliance.

WCAG 2.2 Accessibility Testing

Australian government websites and services must meet WCAG 2.2 Level AA standards:

Automated Accessibility Testing: Running automated tools (axe, WAVE, Lighthouse) to identify WCAG violations, testing ARIA implementations, validating semantic HTML, and assessing keyboard navigation.

Manual Accessibility Testing: Conducting screen reader testing (NVDA, JAWS), validating color contrast ratios, testing keyboard-only navigation, assessing focus management, and evaluating alternative text quality.

Assistive Technology Compatibility: Testing compatibility with Australian assistive technologies, validating functionality across diverse accessibility tools, and ensuring inclusive user experiences for Australians with disabilities.

Comprehensive Testing Services for Australian Enterprises

Functional and Manual Testing

Requirements-Based Testing: Validating software functionality against Australian business requirements, testing user workflows, assessing feature completeness, and ensuring acceptance criteria satisfaction.

Exploratory Testing: Uncovering defects through unscripted testing approaches, identifying edge cases, assessing user experience quality, and discovering issues automated tests miss.

Regression Testing: Ensuring new changes don't break existing functionality, testing across all supported platforms, validating integration points, and maintaining software stability.

User Acceptance Testing (UAT) Support: Facilitating UAT sessions with Australian stakeholders, documenting feedback, managing defect resolution, and ensuring business readiness before production deployment.

Test Automation Excellence

Selenium Test Automation: Building robust web application test suites using Selenium WebDriver, implementing page object models for maintainability, creating cross-browser test coverage, and integrating with CI/CD pipelines.

Cypress Modern Testing: Developing fast, reliable end-to-end tests with Cypress, implementing real-time test reloading, creating visual regression tests, and building comprehensive test dashboards for Australian development teams.

Playwright Cross-Browser Testing: Leveraging Playwright for testing across Chromium, Firefox, and WebKit, implementing parallel test execution, creating mobile browser tests, and ensuring consistent behavior across browsers.

API Test Automation: Building comprehensive API test suites using Postman, Rest Assured, or Karate, validating request/response contracts, testing authentication and authorization, and ensuring API reliability.

Mobile Test Automation: Implementing Appium-based mobile testing for iOS and Android applications, creating device cloud integrations, testing native and hybrid apps, and ensuring quality mobile experiences for Australian users.

Performance and Load Testing

Australian Network Condition Testing: Testing application performance under Australian internet speeds, simulating NBN connection variability, assessing behavior during peak usage periods, and optimizing for Australian user locations.

Load Testing Services: Using JMeter, Gatling, or K6 to simulate thousands of concurrent users, identifying performance bottlenecks, assessing scalability limits, and validating infrastructure capacity planning.

Stress Testing: Pushing applications beyond normal operating conditions, identifying breaking points, testing recovery capabilities, and ensuring graceful degradation under extreme load.

Spike Testing: Simulating sudden traffic surges (flash sales, viral events), testing autoscaling effectiveness, validating load balancer configuration, and ensuring Australian users receive consistent performance.

Endurance Testing: Running sustained load over extended periods, identifying memory leaks, detecting performance degradation over time, and validating long-term stability for 24/7 Australian operations.

Security Testing and Penetration Testing

Vulnerability Assessment: Scanning applications for security weaknesses, identifying OWASP Top 10 vulnerabilities, assessing configuration issues, and providing remediation recommendations aligned with Australian security standards.

Penetration Testing: Conducting ethical hacking exercises to identify exploitable vulnerabilities, testing authentication bypasses, assessing privilege escalation risks, and validating security controls effectiveness.

IRAP-Aligned Security Testing: Conducting security assessments aligned with Information Security Registered Assessors Program (IRAP) requirements, supporting government agency security clearances, and documenting findings in Australian government-approved formats.

Security Code Review: Analyzing source code for security vulnerabilities, identifying insecure coding patterns, assessing cryptographic implementations, and ensuring secure development practices.

API Security Testing: Testing API authentication mechanisms, validating authorization logic, assessing rate limiting, testing for injection vulnerabilities, and ensuring secure API integrations.

Mobile Application Testing

Native iOS and Android Testing: Testing mobile applications on real Australian devices, validating functionality across iOS and Android versions, assessing performance, and ensuring quality user experiences.

Cross-Device Testing: Testing across diverse device models popular in Australia (Samsung, iPhone, Google Pixel), validating screen size compatibility, testing various OS versions, and ensuring consistent behavior.

Mobile Performance Testing: Assessing app startup time, measuring memory consumption, testing battery usage, validating network efficiency, and optimizing for Australian mobile network conditions.

Mobile Security Testing: Testing mobile app security, validating secure data storage, assessing API security, testing certificate pinning, and identifying mobile-specific vulnerabilities.

Industry-Specific Testing Expertise

Financial Services Testing

Australian financial institutions require specialized testing expertise:

APRA CPS 234 Compliance Testing: Comprehensive security testing aligned with APRA requirements, validating information security controls, testing cyber resilience, and documenting compliance evidence.

Payment Gateway Testing: Testing payment processing systems (Eway, Pin Payments, Stripe Australia), validating PCI DSS compliance, testing transaction security, and ensuring payment reliability.

Core Banking System Testing: Testing complex banking workflows, validating account management, testing loan processing, assessing fraud detection systems, and ensuring transaction integrity.

Open Banking Testing: Testing CDR (Consumer Data Rights) implementations, validating secure data sharing, testing consent management, and ensuring compliance with Australian open banking standards.

Financial Reporting Accuracy: Testing regulatory reporting systems, validating calculation accuracy, testing APRA reporting submissions, and ensuring data integrity in financial statements.

Healthcare and Medical Device Testing

TGA Medical Device Software Testing: Validating medical device software against TGA requirements, conducting IEC 62304 compliant testing, documenting verification and validation activities, and supporting regulatory submissions.

My Health Record Integration Testing: Testing integration with Australia's national health record system, validating data exchange standards, testing secure authentication, and ensuring privacy compliance.

Healthcare Interoperability Testing: Testing HL7 FHIR implementations, validating clinical data exchange, testing pathology and radiology integrations, and ensuring seamless healthcare system connectivity.

Clinical Workflow Testing: Validating clinical workflows in Australian healthcare contexts, testing patient management systems, assessing electronic prescribing functionality, and ensuring clinical safety.

Privacy and Security Testing: Testing patient data protection, validating role-based access controls, assessing audit logging, and ensuring compliance with Australian healthcare privacy requirements.

Government and Public Sector Testing

Security Clearance Capabilities: Our testing team includes personnel with Australian government security clearances, enabling testing of classified systems and sensitive government applications.

IRAP Assessment Support: Supporting IRAP assessments with comprehensive security testing, documenting findings in IRAP-compliant formats, validating ISM controls implementation, and facilitating certification processes.

Government Service Testing: Testing myGov integrations, validating digital identity implementations, testing government service portals, and ensuring accessibility for all Australians.

Cybersecurity Testing: Conducting security testing aligned with Australian government requirements, testing against Essential Eight strategies, validating protective security policy framework (PSPF) compliance.

E-Government Platform Testing: Testing large-scale government digital platforms, validating scalability for millions of Australian users, testing disaster recovery capabilities, and ensuring 24/7 availability.

E-Commerce and Retail Testing

Payment Gateway Testing: Testing Australian payment gateways (Afterpay, Zip, POLi), validating checkout flows, testing payment security, and ensuring transaction reliability during peak shopping periods.

Performance Testing for Sales Events: Load testing for Click Frenzy, Black Friday, and Boxing Day sales, simulating high traffic volumes, testing queue systems, and ensuring stable performance during revenue-critical periods.

Multi-Channel Testing: Testing web, mobile, and in-store integrations, validating omnichannel experiences, testing inventory synchronization, and ensuring consistent customer experiences.

Australian Shipping Integration Testing: Testing Australia Post, StarTrack, and CourierPlease integrations, validating shipping calculations, testing tracking updates, and ensuring reliable delivery workflows.

DevOps Quality Engineering and CI/CD Implementation

Continuous Testing Integration

CI/CD Pipeline Integration: Integrating automated tests into Jenkins, GitLab CI, GitHub Actions, or Azure DevOps pipelines, implementing test gates, providing fast feedback to Australian development teams.

Shift-Left Testing: Embedding testing early in development lifecycle, implementing unit test frameworks, creating API contract tests, and catching defects before they reach production.

Test Environment Automation: Automating test environment provisioning using Docker and Kubernetes, creating environment consistency, reducing setup time, and enabling parallel test execution.

Test Data Management: Implementing test data generation strategies, creating realistic test datasets, managing sensitive data in test environments, and ensuring privacy compliance.

Quality Metrics and Reporting

Test Coverage Analytics: Measuring code coverage, tracking test execution rates, identifying untested areas, and providing visibility into testing completeness.

Defect Trend Analysis: Tracking defect discovery rates, analyzing defect patterns, identifying quality trends, and providing actionable insights to Australian development teams.

Performance Benchmarking: Establishing performance baselines, tracking performance trends over time, identifying performance regressions, and ensuring consistent application speed.

Quality Dashboards: Creating real-time quality dashboards for Australian stakeholders, visualizing test results, displaying coverage metrics, and facilitating data-driven quality decisions.

DevOps Toolchain Optimization

Test Automation Framework Selection: Recommending optimal testing tools for Australian contexts, evaluating framework capabilities, considering team skills, and ensuring long-term maintainability.

Testing Infrastructure as Code: Implementing test infrastructure using Terraform or CloudFormation, creating reproducible test environments, enabling infrastructure testing, and supporting disaster recovery testing.

Containerized Testing: Leveraging Docker for consistent test execution, creating portable test environments, enabling parallel execution, and reducing environmental inconsistencies.

Australian Timezone Advantages for 24/7 Testing

Follow-the-Sun Testing Coverage

Overnight Testing for Northern Hemisphere: Australian testing teams provide overnight coverage for US and European development teams, enabling 24/7 continuous testing, accelerating release cycles, and maximizing development productivity.

Business Hours Alignment: Testing during Australian business hours provides real-time collaboration with local stakeholders while supporting after-hours testing for international partners.

Weekend and Holiday Coverage: Australian testing teams provide coverage during Northern Hemisphere weekends and holidays, ensuring continuous quality assurance without development delays.

Real-Time Test Execution

Immediate Feedback Loops: Providing test results within Australian business hours, enabling same-day defect resolution, maintaining development momentum, and supporting agile delivery practices.

Live Test Monitoring: Real-time test execution monitoring during Australian hours, immediate incident response, rapid troubleshooting, and continuous quality visibility.

Australian Location-Specific Services

Sydney Software Testing Services

Sydney-based testing center with access to Australia's largest technology talent pool, proximity to major financial institutions, government agencies, and enterprise headquarters. Specialized expertise in financial services testing, fintech quality assurance, and regulatory compliance validation.

Melbourne Quality Assurance Services

Melbourne testing operations providing comprehensive QA services with strong healthcare, retail, and education sector expertise. Deep understanding of Victorian government requirements, accessibility standards, and local regulatory frameworks.

Brisbane Testing Services

Brisbane-based testing supporting Queensland government agencies, mining and resources technology, tourism platforms, and education technology. Expertise in tropical climate resilience testing and regional connectivity scenarios.

Canberra Government Testing Services

Canberra testing specialists focused on government sector requirements, security clearance capabilities, IRAP assessment support, and classified system testing. Deep expertise in Australian government frameworks and compliance requirements.

Perth and Regional Testing

Perth testing services supporting Western Australian mining technology, resources sector systems, and regional government services. Expertise in remote connectivity testing and distributed system quality assurance.

Australian Testing Success Stories

Major Bank Digital Transformation

Conducted comprehensive testing for one of Australia's Big Four banks during core banking system modernization. Executed 15,000+ test cases covering APRA compliance, payment processing, customer onboarding, and fraud detection. Identified 2,300+ defects pre-production, prevented potential regulatory violations, and ensured flawless production deployment serving 8 million Australian customers.

Healthcare Portal Testing Achievement

Delivered end-to-end testing for national healthcare portal serving 18 million Australians. Validated My Health Record integration, tested clinical data exchange, ensured WCAG 2.2 AA accessibility compliance, and conducted comprehensive security testing. Achieved zero critical defects in production and 99.97% uptime during first year of operation.

Government Services Platform

Supported IRAP assessment for critical government services platform through comprehensive security testing. Validated Essential Eight implementations, tested authentication systems, assessed data protection controls, and documented findings in IRAP-compliant formats. Platform achieved PROTECTED certification enabling secure government service delivery.

E-Commerce Peak Performance

Conducted load testing for major Australian retailer before Black Friday sales event. Simulated 250,000 concurrent users, identified performance bottlenecks, optimized database queries, and validated autoscaling configurations. Platform handled 3.2 million transactions during sale period with zero downtime and 99.3% customer satisfaction.

Fintech Regulatory Compliance

Delivered specialized testing for Australian fintech startup preparing for ASIC regulation. Conducted security testing, validated transaction accuracy, tested financial reporting, and assessed API reliability. Testing identified critical compliance gaps, prevented regulatory violations, and supported successful licensing approval.

Testing Pricing Models for Australian Enterprises

Time and Materials Testing

Flexible hourly or daily rates for Australian testing resources, ideal for projects with evolving requirements, ongoing testing support, or variable testing needs. Rates based on tester expertise (junior, mid, senior, specialist), with transparent time tracking and detailed reporting.

Typical Rates: Junior testers AUD 80-120/hour, mid-level AUD 120-180/hour, senior testers AUD 180-250/hour, specialist testers (security, performance) AUD 250-350/hour. Volume discounts available for long-term engagements.

Fixed-Price Testing Projects

Fixed-cost testing engagements for defined scope projects such as UAT support, compliance testing, migration testing, or release validation. Clear deliverables, defined timelines, and predictable costs for budget planning.

Common Projects: Web application testing AUD 15,000-50,000, mobile app testing AUD 20,000-60,000, API testing suite AUD 10,000-35,000, security assessment AUD 25,000-80,000, APRA compliance testing AUD 40,000-150,000.

Dedicated Testing Team Model

Dedicated Australian testing team working exclusively on your projects, providing consistent quality assurance, deep domain knowledge, and seamless integration with development teams. Teams scaled to project needs with mix of functional testers, automation engineers, and quality specialists.

Team Compositions: Small team (2-3 testers) AUD 25,000-40,000/month, medium team (4-6 testers) AUD 45,000-75,000/month, large team (7-10 testers) AUD 80,000-130,000/month. Including test management, automation, and specialist expertise.

Testing Center of Excellence (TCoE)

Establishing comprehensive testing practice for Australian enterprises including test strategy, framework development, tool selection, automation implementation, and team training. Building sustainable quality assurance capabilities for long-term success.

TCoE Engagement: Initial assessment and strategy AUD 30,000-60,000, framework implementation AUD 50,000-120,000, automation development AUD 60,000-150,000, team training and knowledge transfer AUD 20,000-50,000.

Managed Testing Services

Complete testing operations management including test planning, execution, defect management, reporting, and continuous improvement. Predictable monthly costs with guaranteed service levels, enabling Australian organizations to focus on core business while ensuring software quality.

Monthly Managed Services: Basic coverage AUD 20,000-35,000/month, standard coverage AUD 35,000-60,000/month, comprehensive coverage AUD 60,000-100,000/month. Including functional testing, automation, performance testing, and security testing.

Why Australian Enterprises Choose Big0 for Testing

Local Compliance Expertise: Deep understanding of Australian regulatory requirements including APRA, OAIC, TGA, Essential Eight, and IRAP frameworks ensuring compliant software delivery.

Security Clearance Capabilities: Testing team members with Australian government security clearances enabling work on classified systems and sensitive government applications.

Australian Timezone Advantages: Providing real-time collaboration during Australian business hours while enabling 24/7 testing coverage through global delivery model.

Industry Specialization: Proven expertise across Australian financial services, healthcare, government, and e-commerce sectors with understanding of sector-specific requirements.

Advanced Testing Capabilities: Comprehensive testing services from functional and automation to performance, security, and accessibility testing using industry-leading tools and methodologies.

Quality Engineering Culture: Embedding quality throughout development lifecycle through DevOps practices, shift-left testing, and continuous improvement mindset.

Transparent Communication: Clear reporting, regular status updates, collaborative problem-solving, and partnership approach with Australian development teams.

Proven Track Record: Successful testing delivery for major Australian banks, healthcare providers, government agencies, and e-commerce leaders with measurable quality improvements.